m1111 Privacy Policy
Your personal information is very important to us — m1111 is always committed to ensuring the security and privacy of your data.
Introduction and Applicability
m1111 (hereinafter referred to as "we", "us", or "the Platform") is a trusted online casino and betting platform in Bangladesh. When you use the m1111 website or mobile platform, register an account, or use any of our services, you are considered to have agreed to the terms of this Privacy Policy.
This Privacy Policy describes how we collect your personal information, the purposes for which we use it, who we may share it with, and how we keep it secure. This policy applies to all users, registered members, and visitors of m1111.
We may modify or update this Privacy Policy from time to time. For important changes, we will notify you by email or through the platform. You are encouraged to review this page regularly.
What Information We Collect
m1111 may collect various types of information from its members. The categories of information collected are listed below:
2.1 — Personally Identifiable Information
Information you provide during account registration includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport number (for KYC verification)
- Residential address
2.2 — Financial Transaction Information
To facilitate your deposits and withdrawals, we collect:
- bKash, Nagad, or Rocket account number (only to complete transactions)
- Transaction amount and history
- Deposit and withdrawal dates and times
We never collect or store your bank PIN, mPIN, or payment password.
2.3 — Technical and Usage Information
Information collected automatically to improve your service experience:
- IP address and device type
- Browser version and operating system
- Time of site access, time spent, and pages visited
- Cookie and session data
- Game play history and betting patterns
Purpose of Using Information
m1111 uses your personal information only for the following legitimate purposes:
Service Delivery and Operation
Creating, verifying, and managing your account; processing deposits and withdrawals; providing bonuses and promotions; and offering technical support.
Identity and Age Verification
Our platform is for users aged 21 and above only. Through the KYC process, we ensure that only eligible individuals access our services.
Security and Fraud Prevention
We analyze transaction and behavioral data to prevent unauthorized access to accounts, fraud, and money laundering.
Service Quality Improvement
Data is analyzed to make technical improvements to the platform, refine the gaming experience, and deliver content tailored to user preferences.
Communication and Notifications
Keeping you informed about important account-related notices, transaction confirmations, and relevant offers.
Legal Compliance
Complying with applicable laws and regulations and presenting required information to regulatory authorities.
Information Sharing and Disclosure
m1111 does not sell your personal information to third parties. However, we may share information in the following limited circumstances:
4.1 — Service Provider Partners
Necessary information may be shared with selected trusted partners for payment processing, software supply, and customer service. These partners operate under strict confidentiality agreements and may only use the information for specified purposes.
4.2 — Legal Obligations
We may be required to disclose relevant information in response to a court order, directive from a regulatory authority, or other legal obligation. In such cases, we will make every reasonable effort to notify you in advance.
4.3 — Business Transfers
In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new party. In such circumstances, we will provide you with advance notice.
Cookies and Tracking Technology
The m1111 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser that remember your preferences and session information on each visit.
5.1 — Types and Purposes of Cookies
- Essential Cookies: Maintaining login sessions and ensuring security — these cannot be declined.
- Functional Cookies: Storing language preferences, game settings, and other user-specific settings.
- Analytical Cookies: Analyzing platform usage to help improve service quality.
You can control or delete cookies through your browser settings. Please note that disabling cookies may limit some functionality of the platform.
Data Security Measures
To ensure the security of your personal information, m1111 has implemented industry-standard technical and administrative measures:
SSL Encryption
All data transmissions are secured with 256-bit SSL/TLS encryption.
Two-Factor Authentication
Two-factor authentication is available for account security.
Secure Servers
Your information is stored in secure data centers and regular security audits are conducted.
Please note that no organization can guarantee 100% security on the internet. It is also your responsibility to keep your account password confidential and not to log in from unfamiliar devices.
Your Rights and Choices
Every user of m1111 has the following rights regarding their personal information:
7.1 — Right to Access and Correct Information
You may contact us at any time to receive a copy of the information we hold about you, and to request corrections if any information is inaccurate.
7.2 — Right to Delete Information
Where there is no legal obligation requiring its retention, you may request deletion of your personal information. However, financial transaction records must be retained for a specified period in accordance with regulatory requirements.
7.3 — Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you may use the "Unsubscribe" link at the bottom of any message, or contact our support team. However, transaction and security-related notifications cannot be turned off.
7.4 — Right to Close Your Account
You may request to close your m1111 account at any time. Even after account closure, some information may need to be retained for a specified period for legal reasons.
Data Retention Period
We retain your personal information only for as long as necessary:
8.1 — Active Accounts
We retain all necessary information for as long as your account remains active. For accounts that have been inactive for a long period, we will send you a notification.
8.2 — After Account Closure
Even after an account is closed, financial transaction records and identity verification information are retained for a specified period in accordance with applicable law. After that, the information is permanently deleted or anonymized.
Protection of Minors
m1111 strictly prohibits any person under the age of 21 from registering on or using this platform. We do not knowingly collect information from anyone under the age of 21.
Age verification is mandatory at the time of registration. If we determine that a user is under the age of 21, we will immediately close that account and delete any collected information.
If you believe a minor is using this platform, please contact us immediately.
Policy Changes and Updates
m1111 reserves the right to periodically review and update this Privacy Policy. For any significant changes:
- We will send a notification to your registered email.
- A notice will be displayed on the platform's main page.
- A new "Last Updated" date will be noted at the top of the revised policy.
- Continued use of the platform after changes are made will be considered your acceptance of the new policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, do not hesitate to contact us. Our privacy team will carefully review your matter.
Email: [email protected]
Live Chat: 24/7 Bangla support available
Response Time: Instant via live chat; within business hours via email
We take any privacy-related complaints seriously and strive to resolve them promptly. To learn more, you can also visit our About Us page.