For Ages 21+ Only

m1111 Responsible Gaming — Your Safety Is Our Priority

m1111 believes that alongside an enjoyable gaming experience, the protection and mental well-being of players is most important. Use our tools and guidelines to play safely.

Our Commitment

Why Responsible Gaming Matters

Online gaming is a great source of entertainment, but it is always important to keep it under control. At m1111, we place the highest importance on the well-being of every player. Our goal is to create an environment where every player can enjoy gaming with pleasure but with awareness.

Responsible gaming means setting your own budget, sticking to time limits, and treating gaming as entertainment rather than a source of income. m1111 provides various effective tools and safety measures to help you achieve this goal.

Important Notice: This platform is only for persons aged 21 or older. Participation of minors in any gaming activity is strictly prohibited. If you suspect that someone is a minor, please notify our support team immediately.

Safety Tools

Our Safe Gaming Tools

m1111 provides the following tools to help you keep your gaming under control.

Deposit Limit Setting

You can set your own daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and a 24-hour cooling-off period applies if you want to increase the limit. This tool protects you from overspending.

Time-Out Feature

If you want to take a break for a few days, you can use the time-out feature. You can temporarily close your account for any period from 1 day up to 6 weeks. During this time you will not be able to participate in any games.

Self-Exclusion

Self-exclusion is the most effective option for long-term protection. You can completely exclude yourself from the platform for any period from 6 months up to permanently. Reactivating your account during this period is not possible.

Session Time Alerts

You will receive automatic alerts after playing for a set amount of time. These reminders keep you aware and help you avoid long sessions. You can see your total playtime for each login session.

Reality Check

At regular intervals, a summary of your wins and losses and the time you have spent gaming will be shown. This keeps you grounded in reality and helps you maintain healthy gaming habits.

Withdrawal Limits

At m1111 the minimum deposit is just ৳200 and the minimum withdrawal is ৳800. Withdrawals via bKash, Nagad, and Rocket are processed quickly, usually within 10 to 45 minutes. You have full control over your money.

Step by Step

How to Activate Self-Exclusion

If you feel that gaming is having a negative effect on your daily life, activating the self-exclusion tool is the most effective step. Follow the steps below.

Log In to Your Account

Log in to your m1111 account and go to the "Account Settings" section.

Open the Responsible Gaming Menu

Within the settings, select the "Responsible Gaming" option.

Set the Duration

Choose 6 months, 1 year, 2 years, or permanent exclusion — select the duration that suits you.

Confirm

After verifying your identity, self-exclusion will take effect immediately and a confirmation will be sent to your email.

Get Help from Support

For any issues, our support team is available 24/7 via live chat to assist you.

Awareness

Warning Signs of Problematic Gaming

If any of the following signs appear in yourself or someone you know, it is time to seek help.

Financial Warning Signs

  • Betting more money than you can afford
  • Placing more bets to recover losses
  • Spending money meant for bills or essential expenses on gaming
  • Taking loans or borrowing money for gaming
  • Hiding financial problems or being dishonest about them

Behavioural Warning Signs

  • Being unable to stop gaming or losing control
  • Withdrawing from family and friends
  • Being unable to focus on work or studies
  • Feeling restless or irritable when not gaming
  • Being dishonest about gaming time and money spent
Age Verification

21+ Age Restriction and Verification Process

m1111 strictly prohibits anyone under the age of 21 from registering an account or participating in any gaming activity. We may request identity documents for age verification at the time of registration or at any point as needed.

Use parental control software and always keep your password private to ensure that underage members of your household cannot access m1111 on any device.

21+

For Ages 21 and Above Only

Healthy Gaming Habits

Simple Tips for Responsible Gaming

Set a Budget

Decide how much money you will spend before you start gaming and stick strictly to that limit.

Play with a Timer

Set a timer. Playing for an indefinite amount of time is the main cause of losing control.

Remember It Is Entertainment

Gaming is for entertainment only. Never try to chase your losses.

Do Not Hesitate to Ask for Help

If gaming becomes a problem, talk to your family, friends, or our support team.

Contact Us

We Are Always Ready to Help

If you feel that gaming is having a negative impact on your life, contact us without delay. Our Bengali-speaking support team is with you 24/7 — with complete confidentiality.

Any responsible gaming request — activating deposit limits, self-exclusion, or time-out — can be completed through support.

24/7 Live Chat Support

Speak directly in Bengali with our support team — any time, for any question.

Email Support

[email protected] — email for detailed responsible gaming requests.

Directly from Account Settings

After logging in, activate deposit limits, time-out, and self-exclusion directly from the "Responsible Gaming" menu.

FAQ

Common Questions About Responsible Gaming

Yes. Any remaining balance in your account after self-exclusion is activated can be withdrawn via bKash, Nagad, or Rocket. However, no new deposits or gameplay will be possible during the self-exclusion period.

Reducing a deposit limit takes effect immediately. However, a 24-hour cooling-off period applies when increasing a limit — this is to protect you from making decisions in the heat of the moment.

No. Even after the time-out period ends, you will need to actively reactivate your account yourself. This is a deliberate step so that you have the opportunity to make the decision on your own.

First, change your password and enable parental controls on the device. If a minor has been using the account, notify our support team immediately via 24/7 live chat or email.

Yes, completely confidential. Information regarding your self-exclusion, limit settings, or contact with support is never shared with third parties. For more details on our privacy practices, please visit the privacy policy page.

When a deposit limit or time-out is active, some bonus offers may be blocked from exceeding the set limit. No bonuses are activated during self-exclusion. We always prioritize safe gaming over bonuses.

Play Safe, Stay Happy

Responsible gaming at m1111 is not just a rule — it is our commitment. Enjoy our games, respect your limits, and count on us for any issue.